Returns & Exchanges

We want you to feel confident and comfortable in your new lingerie, which is why we offer a 90-day return period for all items in their original condition. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures a quick refund or exchange.

1

Fill Out the Returns Form

Locate the returns form included in your original parcel and indicate whether you would like a refund or a different size for exchange.

2

Pack Your Items

Place the unworn items with all original tags attached back into the packaging, ensuring the parcel is securely sealed to prevent damage during transit.

3

Generate Your Label

Visit our online returns portal to download your prepaid shipping label or QR code, then attach it clearly to the outside of your package.

4

Drop Off and Track

Take your parcel to the nearest designated drop-off point and keep your proof of postage receipt until your refund has been fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing